The substantial increase in funding for NHS Direct has been described as ‘a welcome vote of confidence’ in the service by the Community Practitioners’ and Health Visitors’ Association.
The CPHVA welcomes the review of NHS Direct and the proposed three-year strategy for continued development and investment in
this quality nurse led service. Investment in NHS Direct is set to rise to £180 million a year by 2005/6, from the current total of £100 million.
CPHVA members have played an active part in the development of NHS Direct, as service providers, referral agents and recipients,
and advisers on issues of health care informatics.
CPHVA director, Mark Jones said:
‘It is clear the public uses and values NHS Direct as an informative and accessible source of health care information and advice.
In the busy world in which we all live it is really worthwhile to have a service available throughout the day to assist people in making health enhancing decisions for themselves and people they care for.’
‘The CPHVA welcomes the renewed emphasis on the importance of NHS Direct as part of our national health strategic plan,
in particular the enhanced funding commitment and planned increases to service capacity.’
Commenting on the proposals for structural changes to NHS Direct, Mark Jones said:
‘The appeal of NHS Direct is its ability to offer a locally responsive service within a national framework. We will be looking
to primary care trusts to commission an appropriate level of service to meet the needs of their population, and will work
constructively with government in the creation of a NHS Direct national provider by April 2004.’